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© TinyStocks

Frequently Asked Questions

  1. What stock exchanges are supported?

  2. How to find the correct stock symbols

  3. I have followed your instructions but my Stock Manager portfolio still does not get updated.

  4. I am sure I have followed all the instructions above, is it possible to get some more help?

  5. Palms OS®: Will all this work under Linux?

  6. Palms OS®: I tap on the little icons at the bottom of the screen but they do not do anything.

  7. Palms OS®: How do I connect my mobile phone to my Palm?

  8. How do I uninstall all TinyStocks programs?

Dont forget to check our support page if you have more questions!

 1 - What stock exchanges are supported? [Top]

Stock Manager supports the following stock exchanges:

USA: All major stock exchanges plus: OTC:BB, options, pink sheets and mutual funds.

Canada: Toronto, Montreal, TSX Venture and mutual funds.

Europe: Amsterdam, Athens, Barcelona, Berlin, Bilbao, Bremen, Brussels, Copenhagen, Cyprus, Dublin, Dusseldorf, Frankfurt (+ funds), Hamburg, Hannover, Helsinki, Lisbon, London (+ funds), Madrid, Madrid MC, Milan (+ funds), Munich, Oslo, Paris, Stockholm, Stuttgart, Valencia, Vienna (+ funds), Virt-X, Warsaw, Xetra, Zurich.

European Funds: Austria, France Sicav & Fcp, Germany, Italy, UK and UK Unit Trust.

Middle-East: Saudi Arabia, Tel-Aviv.

Asia-Pacific: Australia, China (Hong Kong, Shanghai, Shenzhen), India (Bombay, Calcutta, Dehli), Indonesia (Jakarta), Japan (Fukuoka, Heracles, JASDAQ, Nagoya, Osaka, Sapporo, Tokyo), Korea (Seoul, KOSDAQ), New Zealand, Singapore, Taiwan (Taipei, OTC).

South America: Buenos Aires, Caracas, Lima, Mexico, Santiago, Sao Paolo.

Africa: Johannesburg.

Other: Stock indices (100+ worlwide), currencies (any currency to any) and some commodities (see below).

 2 - How to find the correct stock symbols [Top]

Stock Manager uses the same stock name conventions as the stock server that is used for a particular exchange. So when wondering how to correctly write a stock symbol you should look up the company name in one of the servers below and then enter this information in Stock Manager.

  • USA: Use the US Yahoo lookup page.

  • Canada: Use the Canadian Yahoo lookup page or for Canadian funds here.

  • Europe: Use one of the European Yahoo lookup pages (it doesnt matter which one), except for:

    • Vienna

    • Zurich: Check SwissQuote.

    • Germany:

      • Funds from here
      • Some stocks on Yahoo have changed name, for example 714645.SG is now called DE714645.EW. For these few stocks, enter the new symbol (eg DE714645.EW) and select "Index Euro" from the exchange popup.
    • Austrian funds

    • Italian funds

    • Cyprus

    • British Government stocks prices: lookup the correct symbol in Yahoo and enter it in the program, e.g.: GB0005750145.L.

    • Warsaw: search for the correct 3-letter code here.

  • Asia: Australia, China, Hong Kong, India, Indonesia, Korea, New Zealand, Singapore, Taiwan, Tokyo.

  • South America: Argentina, Brazil, Chile, Mexico, Peru, Venezuela.

  • Africa: Johannesburg

  • Middle East: Saudi Arabia: search here, when you have found the stock, click on it to display its current price and then look at the URL your browser is pointing to, the stock symbol will be the 3-4 digits that follow "QuoteCode=". Tel-Aviv.

  • Stock indices can also be watched in Stock Manager. Lookup the correct ticker symbol at the following locations: USA, Canada, rest of the world. And then enter them in Stock Manager selecting "Index" / "Index Euro" from the exchange popup. Some examples:

    • Dow Jones Industrial: ^DJI (Index)
    • Nasdaq Composite: ^IXIC (Index)
    • AMEX Composite: ^XAX (Index)
    • Frankfurt DAX: ^GDAXI (Index Euro)
    • London FTSE: ^FTSE (Index Euro)
    • Paris CAC 40: ^FCHI (Index Euro)
    • Zurich SMI: ^SSMI (Index Euro)
    • Madrid General: ^SMSI (Index Euro)
    • Milan MIDTel: ^MIBTEL (Index Euro)
  • Currencies: enter two currency ISO codes together in the symbol field and select "Currency" from the exchange popup. For example, entering "EURUSD" will track the rate of the Euro to the U.S. Dollar while "USDEUR" will show the rate of the U.S. Dollar to the Euro. "USDCAD" will track the U.S. Dollar to the Canadian Dollar, and so on. You can find a list of the standard 3-letter ISO currency codes at the Universal Currency Converter page. Examples:

    • U.S. Dollar: USD
    • Euro: EUR
    • U.K. Pound: GBP
    • Canadian Dollar: CAD
    • Swiss Franc: CHF
  • Commodities:

    • Gold in US Dollars: XAUUSD (select "Currency")
    • Gold in Euros: XAUEUR (select "Currency")
    • Silver in US Dollars: XAGUSD (select "Currency")
    • Silver in Euros: XAGEUR (select "Currency")
    • AMEX Oil Index: ^XOI ("Index")
    • AMEX Natural Gas Index: ^XNG ("Index")

 3 - I have followed your instructions but my Stock Manager portfolio still does not get updated. [Top]

The stock symbols in Stock Manager have to be properly entered so that they can be found and updated when doing an Internet update.

If a certain stock is not being updated, check the web page for the exchange in question (see the list above). If you cannot find your stock on the relevant web site Stock Manager wont be able to find it either.

Sold stocks : Stock Manager will only update stocks that are marked as active or watched. If a stock is not being updated, check the folder icon in the top left corner of the program. A closed folder means sold stocks. To move a stock from unactive to active status: delete the stock, click on the folder icon to open it and then re-enter your stock.

Proxy : If you use Stock Manager at work it is very likely that you will be behind a firewall and will thus have to configure the Stock Manager conduit/provider with your company's proxy host and port. Follow the installation instructions on how to access the conduit configuration panel, click on "Use Proxy" and enter your company's proxy host and port. Note that the proxy host should be written as proxy.xyz.com and not http://proxy.xyz.com.

 4 - I am sure I have followed all the instructions above, is it possible to get some more help? [Top]

Sure thing, check our online support page.

 5 - Palms OS®: Will all this work under Linux? [Top]

No, the conduit (the software that updates your portfolio when you HotSync) is Windows and Mac only. However there are free tools out there to establish a TCP/IP connection between the Palm on its craddle and the Linux box, see how to do this. Run this tool and select Update Stocks from the Network menu.

In any case, if you have a Palm modem or you connect your Palm device to a mobile phone, you can still use Stock Manager and download the latest stock prices!

 6 - Palms OS®: I tap on the little icons at the bottom of the screen but they do not do anything. [Top]

The icons at the bottom of the main screen are "record" options. From left to right they are: currency, chart and delete. To use them select a stock: ie click on the second or third column and then click on the desired icon.

 7 - Palms OS®: How do I connect my mobile phone to my Palm? [Top]

There are many different mobile phones and ways to connect them to your Palm. These instructions explain how to setup an Ericsson SH888 to work with your Palm.

 8 - How do I uninstall all TinyStocks programs? [Top]

Windows

  • Click on the Windows Start button, select Settings, select Control Panel, double-click on Add/Remove Programs, scroll down to the program that you want to uninstall and click the button Remove.

  • Delete the program from your Palm OS®/Pocket PC device

Macintosh

  • Go to the Conduits folder, eg: Macinotsh HD:Palm:Conduits and drag to the trash the desired conduit.

  • Delete the program from your Palm OS® device.


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